Privacy Policy

7dd's Privacy Policy — We are always vigilant in protecting your data

Your personal information is the most valuable thing entrusted to us. Learn in detail how 7dd collects your data, why it is retained, and how it is kept secure.

Last Updated: January 2026

Why We Value Your Privacy

7dd's privacy policy is more than a legal obligation — it is a promise of trust between us and you.

End-to-End Encryption

All your transactions and personal information are protected with SSL/TLS encryption. No third party can access or steal this data.

Secure Data Storage

All 7dd data is stored on internationally certified secure servers. Regular backups and security audits are carried out to ensure ongoing protection.

Data Is Not Shared

Your personal information is never sold or transferred to third parties. Only limited data is shared when legally required.

Minimal Data Collection

7dd only collects information that is strictly necessary to provide our services. We never request or store data that is not needed.

International Standards Compliance

7dd complies with international data protection regulations. Our privacy policy is reviewed and updated on a regular basis.

Your Control

You have full control over viewing, correcting, or deleting your own information. Contact our support team at any time.

01Introduction & Applicability

Welcome to 7dd's Privacy Policy. This document explains what information is collected when you use the 7dd platform, how that information is used and protected, and what rights you have regarding your data.

This privacy policy applies to the 7dd website, mobile application, and all associated services. By registering on or using the 7dd platform, you are considered to have accepted the terms of this privacy policy.

Important Information: This privacy policy may be updated at any time. You will be notified by email and via a notice on the platform for any significant changes.

7dd believes transparency is the foundation of trust. That is why we have written this privacy policy in plain, straightforward language — so you can fully understand how we handle your information.

02What Information We Collect

Under 7dd's privacy policy, we collect various types of information. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

Information You Provide Directly:

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Residential Address
  • National ID or passport details (for KYC verification)
  • Payment details (Mobile Banking/Nagad number, etc.)
  • Messages and information provided via support chat

Automatically Collected Information:

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on the platform and pages visited
  • Gaming History & Transaction Records
  • Data Collected via Cookies & Tracking Technologies
Data Type Purpose of Collection Mandatory?
Name & Identity Account Creation & KYC Yes
Email / Phone Contact & Security Yes
Payment Information Deposits & Withdrawals Yes
Device & IP Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic
Cookie Data Experience Improvement Optional

03Purpose of Data Use

7dd uses your information only for specific, clearly defined purposes. Under our privacy policy, your data is used for the following:

  • Account Management: To ensure secure registration, login, and account protection.
  • KYC Verification: To maintain legal compliance by verifying age and identity.
  • Payment Processing: To process deposits and withdrawals securely.
  • Support Services: To resolve your issues quickly and effectively.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Responsible Gaming: To monitor addiction risk and implement protective measures.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Legal Obligations: To meet regulatory requirements.

Please Note: 7dd never sells your information to third parties for advertising purposes. You can opt out of promotional emails at any time.

04Data Retention & Period

Under 7dd's privacy policy, your information is retained only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a limited period to meet legal obligations.

  • Transaction records: up to 5 years after account closure
  • KYC documents: 3–7 years, as required by regulatory guidelines
  • Support conversations: 2 years
  • Gaming Logs & Session Data: 1 Year
  • Cookies & Analytics: 90 days to 1 year

Once the retention period expires, your data will be automatically deleted or anonymized.

05Third Parties & Data Sharing

7dd never sells your personal information. However, limited data may be shared in the following specific circumstances:

  • Payment Providers: Necessary information is shared with payment gateways such as Mobile Banking and Nagad to process transactions.
  • Game Software Providers: Relevant technology partners receive limited information for the purpose of game operation.
  • Legal Authorities: Information is disclosed on the basis of a legal order from a court or regulatory authority.
  • Anti-Fraud Services: Information may be verified with specialized platforms to prevent money laundering and fraud.

All third-party partners are contractually bound to comply with 7dd's privacy standards and may only use the information they receive for its intended purpose.

06Cookie Policy

7dd uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience on the platform.

Types of Cookies We Use:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: For language preferences and personalization.
  • Analytics Cookies: To monitor and improve platform usage.
  • Marketing Cookies: To show relevant promotions (optional, can be disabled at any time).

You can control or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

07Security Measures

7dd follows industry-leading security standards to protect your information. The foundation of our privacy policy is robust technical protection.

  • 256-Bit SSL Encryption: All data transmissions are secured.
  • Two-Factor Authentication (2FA): An added layer of security during login.
  • Firewall & Anti-DDoS: Protection against cyber attacks.
  • Regular Security Audits: Managed by third-party specialists.
  • Staff Training: All staff receive regular training on data protection.
  • Limited Access Policy: Only authorized personnel have access to data on a need-to-know basis.

If you notice any suspicious activity on your account, contact the 7dd support team immediately and change your password.

08Your Rights

Under 7dd's privacy policy, you have full control over your own data. Your rights are detailed below:

Right to Access Data

To find out what information 7dd holds about you, submit a request to our support team.

Right to Rectification

Contact our support team to update any incorrect or outdated information.

Right to Erasure

Data beyond legal obligations can be deleted upon request after account closure.

Data Portability

You can request a copy of your data at any time.

Objection to Processing

You have the right to object to the processing of your data in certain circumstances.

Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise any of these rights, contact the 7dd support team. Requests are typically processed within 30 days.

09Protection of Minors

7dd strictly prohibits anyone under 18 from using the platform. In line with our privacy policy, we never knowingly collect personal information from minors.

Age is verified through KYC at the time of registration. If any minor's data is collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

A Note for Parents: If you suspect your child is using the 7dd platform, please contact our support team immediately. We will act promptly.

10Policy Changes

7dd reserves the right to update this privacy policy when necessary. Depending on the nature of the change, we will notify you in the following ways:

  • Minor Changes: The "Last Updated" date at the top of the page will be updated to reflect the change.
  • Moderate Changes: A notice will be posted on the platform.
  • Major Changes: Advance notice will be sent to your registered email, and re-consent may be requested.

Continued use of the platform after any updates will be considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

11Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Support: 24/7 live chat support is available
  • Response Time: Usually within 24–48 hours

Our dedicated privacy team takes every concern seriously. Your trust is our greatest reward.

Secure Platform

Your Privacy Is Protected — Play with Peace of Mind

Confident about 7dd's privacy policy? Open an account now and enjoy Bangladesh's most secure online gaming experience.

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